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Ann first got involved with Emmaus Bristol in March 2022, volunteering her time to support companions as they prepare to move on from our community. She’s now also a trustee and we’re so grateful for her time and dedication!

Can you tell us what you do as both a volunteer and trustee?

As a volunteer, I help companions who are thinking about moving on to live independently. We consider the options available and take a practical approach to address any obstacles that would prevent a successful outcome. I also help to deliver training on the life skills needed for managing a tenancy.

As a trustee, I have a pastoral role which involves meeting the companions regularly and raising any concerns they have in my report to the board. 

My role as the Safeguarding Trustee includes having meetings with Jess, the CEO, and Fran, the Support Manager, to discuss any issues which have arisen or might arise with new companions. 

What is your professional background and what has your career path been?

My professional background in the prevention of homelessness spanned over 20 years. It started with a passion to help street homeless young people, many of whom were only 16 or 17 years old.

Subsequently, I worked for several voluntary organisations supporting people struggling with mental health or addiction problems and other marginalised groups within society. I hope that my personal and professional experience has taught me humility and empathy and the importance of knowing your legal rights.

What do you enjoy most about being involved with Emmaus Bristol?

My favourite part of the role is working side by side with the companions in the warehouse or shop. Without exception, they have always been warm, welcoming and helpful. I have learned so much from them and I enjoy the banter!

Can you share a memorable moment or highlight?

There have been many highlights during my time at Emmaus. I guess seeing people outside the work environment on occasions such as the walk to raise money for dental treatment and the trip around the harbour are high on the list.

What is the most important aspect people should know about Emmaus Bristol and why?

The dedication of staff, companions, volunteers and trustees at Emmaus Bristol is an essential ingredient to the charity’s vision. This is no ordinary supported housing environment. The Emmaus model is one that helps to lift people out of homelessness by restoring dignity and providing worthwhile roles within the community.  

What is one thing you would like people to know about homelessness?

I hope that society will develop a greater understanding about the multi-layered causes of homelessness, because this might engender more kindness and tolerance, particularly towards rough sleepers.

I would like people to understand that homelessness is rarely a lifestyle of choice. Many individuals who become homeless have experienced trauma at some point in their lives and that can happen to any one of us. Life can turn on a dime with everyday events such as the loss of a job or a relationship or a death in the family.

What advice would you give to someone thinking about becoming a volunteer or trustee at Emmaus Bristol?

I would advise anyone considering becoming a volunteer or trustee to make contact with Emmaus. There are such a range of opportunities available and it’s a great atmosphere to work in.

Find out more about getting involved and volunteering with Emmaus Bristol on our volunteer page or contact us for a chat.

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